The Privacy Policy was last updated on January 2, 2024

1. Introduction

At Techcor, we respect your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA), Act 4 of 2013. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, www.techcor.co.za, especially when you create an account or make a purchase.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms of this policy, please refrain from creating an account or making any purchases on our site.

2. Information We Collect

We collect the following personal information when you interact with our website:

• Personal Details: Name, surname, and contact details (email address, phone number).
• Account Information: Username, password, and related information when you create an account.
• Transactional Information: Details related to your purchase, including delivery address and payment information.
• Marketing Preferences: Your consent to receive marketing communications, including email and SMS campaigns.

3. How We Use Your Information

The information we collect is used to:

• Process your orders: Deliver products, process payments, and provide order status updates.
• Manage your account: Allow you to log in, manage your preferences, and view your purchase history.
• Marketing and Advertising: With your consent, we will use your contact details to send you marketing and promotional communications, including SMS and email marketing campaigns regarding our latest products, offers, and promotions.
• Customer Service: Contact you for customer support purposes, including resolving queries, handling complaints, and providing updates on your orders.

4. Marketing Consent

By providing your personal information on our website, you agree that Techcor may contact you for marketing and promotional purposes, including via SMS, email, and other channels. These communications will be in relation to our products, services, promotions, and special offers.

If you do not consent to the use of your personal information for marketing purposes, please do not create an account or proceed with any purchases on our website.

You may withdraw your consent to marketing communications at any time by:

• Clicking the “unsubscribe” link at the bottom of any marketing email.
• Replying to any SMS with the word “STOP”.
• Contacting us directly at [info@techcor.co.za or 064 856 8464].

5. Sharing of Personal Information

We do not share your personal information with third parties, except where it is necessary for the delivery of services or in accordance with the law. We may share your data with:

• Service providers: For processing payments, fulfilling orders, and delivering products.
• Legal authorities: When required to comply with legal obligations or protect our rights and interests.

6. Data Security

We are committed to safeguarding your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. This includes encryption, secure storage, and restricted access to personal information.

7. Your Rights

Under POPIA, you have the following rights regarding your personal information:

• Right to access: You can request details of the personal information we hold about you.
• Right to correction: You can ask us to update or correct your information if it is inaccurate.
• Right to deletion: You can request that we delete your personal information under certain circumstances.
• Right to withdraw consent: You can withdraw your consent to marketing communications at any time.

If you wish to exercise any of these rights, please contact us at [info@techcor.co.za].

8. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer required, your data will be securely deleted or anonymized.

9. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and improve our services. Cookies are small text files stored on your device that help us remember your preferences. By using our website, you agree to our use of cookies. You can manage your cookie preferences in your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the Effective Date at the top will be updated. Please review this policy regularly for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Techcor
Email: [info@techcor.co.za]
Phone: [064 856 8464]

By using our website, creating an account, or making a purchase, you agree to this Privacy Policy. If you do not agree with any part of this policy, we kindly ask you to refrain from using our services.